Privacy policy

Last updated: August 10, 2025

Privacy & Cookie Policy

Hello there!
We at Out of Office LLC-FZ ("we," "us," or "our") care deeply about your privacy and want to be clear about how we handle your information when you visit our websites (weareoutofoffice.today and waooo.today) or shop with us on our Shopify-powered store.

1. Who We Are

We're Out of Office LLC-FZ, registered in Ras Al Khaimah, United Arab Emirates.
Have questions about your data? Reach us anytime at hello@waooo.today

2. Information We Collect

When you visit or shop with us, we may collect:
  • Information you provide: Your name, email, birthdate, shipping & billing address, phone number, and other details you share via forms, orders, or communication.
  • Technical info: Your IP address, browser type, device info.
  • Usage data: How you browse our site, pages visited, time spent.
  • Payment info: We use trusted payment gateways (Stripe, PayPal, Tabby, Tamara, or others we may add from time to time) to process payments securely — we do not store your full card details ourselves.
  • Login info: For order tracking, you may provide a phone number or email to receive a one-time password (OTP) for secure access.
We do not collect sensitive data like health info, religious beliefs, or biometrics.

3. How We Use Cookies

Our site uses cookies—small text files stored on your device—to improve your experience:
  • Essential cookies: Needed for the site to work (active during your visit).
  • Analytical cookies: Help us understand how you use the site (stored up to 2 years).
  • Marketing cookies: Help us show you relevant ads and offers (stored up to 13 months).
You can control or disable cookies anytime through your browser settings.

4. Why We Use Your Information

We use your info to:
  • Process your orders and arrange delivery (with partners like Aramex, UPS, DHL, FedEx and others we may add from time to time).
  • Provide customer support and updates about your orders.
  • Send newsletters and promotions—but only if you’ve opted in or not opted out.
  • Improve our website and services.
  • Protect against fraud and keep your account secure.
Legal bases we rely on:
  • Fulfilling our contract when you shop.
  • Your consent (which you can withdraw anytime).
  • Our legitimate interests in running and improving our business.

5. Who We Share Your Info With

We share info only as needed, including with:
  • Payment processors (Stripe, PayPal, Tabby, Tamara, and other payment processors we may add from time to time).
  • Shipping partners (Aramex, UPS, DHL, FedEx and other shipping partners we may add from time to time).
  • Service providers who help us run our business (e.g., Shopify, cloud hosting, email providers, marketing platforms).
  • Marketing partners for personalized ads (like Meta Pixel and possibly future analytics tools).
We do not sell your personal information.
Data may be transferred internationally (e.g., UAE, EU, Switzerland), but we ensure partners comply with data protection laws including GDPR and Swiss regulations. Where needed, we use Standard Contractual Clauses (SCCs) for safe data transfer.

6. How Long We Keep Your Data

We keep your data only as long as necessary:
  • Account info: While your account is active + 2 years.
  • Order info: 5 years (for legal and tax compliance).
  • Marketing preferences: Until you unsubscribe.
  • Website usage data: Up to 26 months.

7. Your Privacy Rights

You have rights under GDPR, UAE, and Swiss data laws to:
  • Access your personal data.
  • Correct inaccuracies.
  • Request deletion.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent anytime.
To exercise these rights, email us at hello@waooo.today. We aim to respond within 2 months.

8. Security Measures

We use industry-standard technical and organizational safeguards like encryption and access controls to keep your data safe.

9. Children’s Privacy

Our services are not for children under 16. If we find we’ve collected data from a child under 16, we’ll delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. The latest version, with the updated date, will always be on our website.

11. Questions or Concerns?

Got questions or want to talk privacy? Email us at hello@waooo.today. You can also lodge a complaint with the UAE data protection authority if needed.

12. Consent for Marketing Emails

We’d love to keep you updated with newsletters and offers! When you sign up or make a purchase, we’ll ask if you want to receive marketing emails. You can opt out anytime via unsubscribe links—no hard feelings!

13. Order Tracking & Login

To keep your orders secure, our order tracking requires you to log in using your phone number or email, verified via a one-time password (OTP). This ensures only you can see your order details.
By using our website and services, you agree you’ve read and understood this policy. Your privacy matters to us!